Whether you’re launching Moodle from scratch or already running a live site, our senior Moodle engineers provide end-to-end support: setup, hardening, upgrades, performance tuning, and ongoing care. We also fully support every Magic Moodle product you use—Magico Theme and all current & future plugins—so your stack stays compatible, updated, and reliable.
How Your Support Plan Works?
Coverage
Moodle core, Magico Theme, and Magic Moodle plugins—tasks delivered within your purchased hours.
Response time
Within 12 business hours for all plans.
Time tracking
All work is tracked in Clockify with summary reports shared.
Monthly hours
Fixed hours per plan; unused hours don’t roll over.
Extra hours
Available at $50/hour with prior approval.
Billing
Secure Lemon Squeezy subscriptions—monthly or annual with automatic renewal.
Service window
Work starts after payment is confirmed and pauses automatically if payment is delayed.
Trial Week
One-time introductory offer.
